Claims Trainer – Healthcare

Posted 2 months ago
Our client in Johannesburg is seeking a Claims Trainer in the Healthcare Sector.
Salary: Market Related
The applicant must have the following:
  • Relevant Diploma / Degree in Human Resources Development or ETDP or Equivalent
  • Relevant qualification in healthcare (Registered Nurse/Occupational Healthcare Practitioner) is highly advantageous
  • Minimum 3 – 5 years’ experience in this field
  • Experience in conducting, facilitating and coordinating training
  • Minimum of 5 years’ experience in a Claims processing environment
  • Minimum of 2 years’ Technical Claims Processing Training is advantageous
  • Certified assessor /moderator
  • Proven experience as corporate trainer
Key Areas of Responsibility
  • Liaise with managers to determine training needs and schedule training sessions
  • Design effective training programs
  • Conduct seminars, workshops, individual training sessions etc.
  • Prepare educational material such as module summaries, videos etc.
  • Support and mentor new employees
  • Keep attendance and other records
  • Manage training budgets
  • Conduct evaluations to identify areas of improvement
  • Monitor employee performance and response to training
  • Conducts training programs for administration, middle management and front line employees.
  • Works with management to schedule training programs for all staff.
  • Keeps up with and applies the latest teaching techniques to a corporate training environment.
  • Ensures that all training materials and programs are compliant with laws and regulations governing the industry.
  • Provides online and conference call training session for offsite employees.
  • Recommends management strategies to administration that are targeted for specific departments with the goal of increasing efficiency and effectiveness and generating increased revenues.
Knowledge, Skills and Competencies required
  • Good knowledge of the insurance and healthcare claims processing industry
  • Knowledge of NQF and SAQA requirements
  • Certified assessor /moderator
  • Facilitation skills
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in corporate teaching
  • Proficient in MS Office (esp. PowerPoint); e-learning software is an asset
  • Knowledge of NQF and SAQA requirements
  • Certified assessor /moderator
  • Planning and organizational skills
  • Communication skills
  • Good critical thinking skills
  • Strong organizational skills
  • Presentation skills
  • Contributing to Team Success
  • Managing Work (includes Time Management)
  • Stress Tolerance

Job Features

Job CategoryInsurance, Trainer

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